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Search our knowledge base for answers to common questions.
Installation & Set Up
- How to install OptiSigns on Insigna, Toshiba TV with Fire TV built-in
- How to install OptiSigns Player on Android Stick
- OptiSigns Pre-Configure Android Device - Getting Started Guide
- How to install OptiSigns Player on Android TV
- OptiSigns Pre-Configure Raspberry Pi Device - Getting Started Guide
- How to install OptiSigns Player on MacOS
- See all 10 articles
How To Use Apps
Common Use Cases
- How to replace/update an existing image asset
- Multi-select assets in Files/Assets view
- Weather Wall app with weather condition
- How to export high resolution canvas, template designs
- Asset Tagging - How does it work
- How to use Microsoft Excel with changes automatically update on your OptiSigns screens
- See all 23 articles
Billing & Payment
- Putting a screen OnHold (temporarily reduce subscription)
- Billing: How do I change my subscription plan?
- View Billing History and Download Receipts
- How to change Billing email
- Does OptiSigns offer Non-profit/Education/Volume discount?
- Can I have my invoices, receipts sent to a different email address?
- See all 7 articles
- Adjust the GPU memory on the Raspberry Pi
- Resolve Autostart issues on your Android TV devices
- Clean install of OptiSigns Player on Windows
- How to allow the OptiSigns app to access local storage on a Fire Stick
- How to Enable/Disable Auto Update for OptiSigns app on Fire TV
- How to Change Time Zone on Your Raspberry Pi device
- See all 25 articles