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Search our knowledge base for answers to common questions.
Getting Started
Beginner's Guide
Installation & Set Up
How-To
How To Use Apps
Common Use Cases
- Weather Wall app with weather condition
- How to export high resolution canvas, template designs
- Asset Tagging - How does it work
- How to use Microsoft Excel with changes automatically update on your OptiSigns screens
- How to present / share your screen with presenter.optisigns.com
- How to Set up an Instagram Business/Creator account
- See all 21 articles
AI Add-on
Advanced Topics
- How to mass deploy OptiSigns on Raspberry Pi devices
- Set the OptiSigns as Screensaver on Roku
- Advanced: How to assign security for users to only edit certain zones of the screens
- How to mix playlists and maintain screen time share with OptiSigns Content Rotation App
- Advanced: Enforce SSO log in for your account
- Custom Branding Settings
- See all 36 articles
General
FAQ
Hardware
Billing & Payment
- Billing: How do I change my subscription plan?
- View Billing History and Download Receipts
- How to change Billing email
- Does OptiSigns offer Non-profit/Education/Volume discount?
- Can I have my invoices, receipts sent to a different email address?
- What if I want to increase, decrease number of screens during the month?
Troubleshooting
- How to allow the OptiSigns app to access local storage on a Fire Stick
- How to Enable/Disable Auto Update for OptiSigns app on Fire TV
- How to Change Time Zone on Your Raspberry Pi device
- How To Connect To WiFi For Raspberry Pi
- How to Factory Reset Your Fire Stick device
- How to Clear Cache on Your Fire Stick device
- See all 22 articles
