How can we help you?
Search our knowledge base for answers to common questions.
Installation & Set Up
- How to install OptiSigns Player on Apple TV
- How To Install OptiSigns on BrightSign Players
- How to install OptiSigns on Amazon, Insigna, Toshiba TV with Fire TV built-in
- How to install OptiSigns Player on Android Stick
- OptiSigns Pre-Configure Android Device - Getting Started Guide
- How to install OptiSigns Player on Android TV
- See all 12 articles
How To Use Apps
Common Use Cases
- Install OptiSigns on Samsung SSSP Commercial Display
- Brand Kit - How to enforce branding with OptiSigns designer
- Data Residency and OptiSigns
- Using RS-232 to Schedule TV Power On/Off or other commands
- How to hide certain templates categories in Designers
- Host your HTML/JS or Create your own Web App with Hosted Website
- See all 71 articles
Billing & Payment
- Putting a screen OnHold (temporarily reduce used subscription)
- Billing: How do I change my subscription plan?
- View Billing History and Download Receipts
- How to change Billing email
- Does OptiSigns offer Non-profit/Education/Volume discount?
- Can I have my invoices, receipts sent to a different email address?
- See all 7 articles
- What if the OptiSigns app will not able to auto-start on the Android TV
- How to Connect to 802.1x Enterprise WiFi on Android Player
- How to Connect to 802.1x Enterprise WiFi on Raspberry Pi
- How to install OptiSigns as APK file on your Android devices
- Adjust the GPU memory on the Raspberry Pi
- Resolve Autostart issues on your Android TV devices
- See all 29 articles