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Search our knowledge base for answers to common questions.
Getting Started
Beginner's Guide
Installation & Set Up
- How to install OptiSigns on Insigna, Toshiba TV with Fire TV built-in
- How to install OptiSigns Player on Android Stick
- OptiSigns Pre-Configure Android Device - Getting Started Guide
- How to install OptiSigns Player on Android TV
- OptiSigns Pre-Configure Raspberry Pi Device - Getting Started Guide
- How to install OptiSigns Player on MacOS
- See all 10 articles
How-To
How To Use Apps
Common Use Cases
- Synchronized playback (Sync Play) feature
- How to use weather app based on devices location
- Map View & Screen Location settings
- Add 1 or multiple assets to many playlists at the same time
- How to add widgets and overlay video, images to your Designs
- Moderate your social media feeds
- See all 28 articles
AI Add-on
Advanced Topics
- How to set up SP initiated SSO with OptiSigns and Azure AD
- Install OptiSigns on LG WebOS Signage
- Clean install OpriSigns on Raspberry Pi/Linux
- How to Integrate Bonusly Digital Signage with Optisigns
- How to use Execute Remote Commands
- How to set up SAML 2.0 with OptiSigns and Google Workspace
- See all 60 articles
General
FAQ
Hardware
Billing & Payment
- Putting a screen OnHold (temporarily reduce subscription)
- Billing: How do I change my subscription plan?
- View Billing History and Download Receipts
- How to change Billing email
- Does OptiSigns offer Non-profit/Education/Volume discount?
- Can I have my invoices, receipts sent to a different email address?
- See all 7 articles
Troubleshooting
- How to Connect to 802.1x Enterprise WiFi on Raspberry Pi
- How to install OptiSigns as APK file on your Android devices
- Adjust the GPU memory on the Raspberry Pi
- Resolve Autostart issues on your Android TV devices
- Clean install of OptiSigns Player on Windows
- How to allow the OptiSigns app to access local storage on a Fire Stick
- See all 27 articles
