How can we help you?
Search our knowledge base for answers to common questions.
Getting Started
Beginner's Guide
Installation & Set Up
- How to install OptiSigns on Insigna, Toshiba TV with Fire TV built-in
- How to install OptiSigns Player on Android Stick
- OptiSigns Pre-Configure Android Device - Getting Started Guide
- How to install OptiSigns Player on Android TV
- OptiSigns Pre-Configure Raspberry Pi Device - Getting Started Guide
- How to install OptiSigns Player on MacOS
- See all 10 articles
How-To
How To Use Apps
Common Use Cases
- How to use weather app based on devices location
- Map View & Screen Location settings
- Add 1 or multiple assets to many playlists at the same time
- How to add widgets and overlay video, images to your Designs
- Moderate your social media feeds
- How to replace/update an existing asset (image, video, documents)
- See all 28 articles
AI Add-on
Advanced Topics
- How to use Execute Remote Commands
- How to set up SAML 2.0 with OptiSigns and Google Workspace
- How to set up SAML 2.0 with OptiSigns and OneLogin(Shibboleth)
- How to set up SAML 2.0 with OptiSigns and OneLogin
- How to set up SAML 2.0 with OptiSigns and Azure AD
- SAML integration strategy & best practice
- See all 56 articles
General
FAQ
Hardware
Billing & Payment
- Putting a screen OnHold (temporarily reduce subscription)
- Billing: How do I change my subscription plan?
- View Billing History and Download Receipts
- How to change Billing email
- Does OptiSigns offer Non-profit/Education/Volume discount?
- Can I have my invoices, receipts sent to a different email address?
- See all 7 articles
Troubleshooting
- How to install OptiSigns as APK file on your Android devices
- Adjust the GPU memory on the Raspberry Pi
- Resolve Autostart issues on your Android TV devices
- Clean install of OptiSigns Player on Windows
- How to allow the OptiSigns app to access local storage on a Fire Stick
- How to Enable/Disable Auto Update for OptiSigns app on Fire TV
- See all 26 articles
