How to put ZenDesk Dashboard on your signs

This article will guide you through how to create and use a Zendesk App.

Let's jump in and get started:

 Go to App screen and select Zendesk:


Fill out:

  • Name: name of your Zendesk App, this is only for use in File/Asset list, it will not be displayed on your screen.
  • URL: the URL link to the Zendesk dashboard you want to display.
  • Update interval: default is 10 minutes. This means the app will refresh the link every 10 mins for any changes in your presentation. If you have a lot of slides, you may want to change this interval to something longer.


Click Save to save your asset.

That's all!

Congratulation! You have created your Zendesk App.

On your device, you will need to enter in username and password to log in.
If you are using FireStick, you can use the Fire TV Remote app on your phone to make it easier to enter password, or connect up a Bluetooth keyboard, mouse.

You can change the wall any time by click on it in the Files/Assets tab.

You can assign the newly created app to your screen by going to Screens, click Edit screens and assign the wall to screens that you want.

You can put the walls in a Playlist, Schedule too.

If you have any additional questions, concerns or any feedback about OptiSigns, feel free to reach out to our support team at or just submit a ticket here.

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