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FAQ

  • How to get the MAC Address on your media player
  • Apple TV player release notes & limitations
  • Multilingual and multi-currency
  • How to Clean Data on the Android Stick
  • How to Change Owner of Your Account
  • How to Delete Your Account from OptiSigns
  • How to move screen to other team
  • How far back or how many posts will be fetched for my Social Walls?
  • How to preview, try out without using real devices?
  • What happen after my trial is expired?
  • What types of files are supported?
  • What hardware, devices are supported?
  • How can I schedule Auto Restart
  • Why my screen showed as offline on the web portal?
  • How can I improve stability of Fire TV as Digital Signage player?
  • What happen if internet connection is lost?
  • Does OptiSigns support 4K content?
  • Is there storage limit for my account?
  • How do I suggest new features, improvement?
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Our goal is to make setting up and putting beautiful content to your digital signs simple, easy and enjoyable experience.
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Contacts
  • support@optisigns.com
  • +1 (832) 568-3976
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