In this article, we'll switch your Instagram account to a Business or Creator account and connect it to OptiSigns.
- Which OptiSigns App to Use
- Switch to a Business or Creator Account
- Connect Your Account to a Facebook Page
- Connect Instagram to OptiSigns
- Limits Set by Instagram
- Next Steps
To show Instagram content on your screens, your Instagram account must be a professional account: either Business or Creator. Personal accounts can't connect to OptiSigns. Since December 2024, Meta only lets apps like OptiSigns read Instagram content from professional accounts.
Switching is free and takes a few minutes in the Instagram app.
NOTE |
| If your account is private, switching to a professional account makes it public. Therefore, it is not possible to display a private Instagram account using OptiSigns. |
Which OptiSigns App to Use
OptiSigns has three Instagram apps. They need slightly different setups:
- Instagram: shows posts from your own account. You sign in with Instagram, and you don't need a Facebook Page.
- Instagram Business: shows posts from your own account, posts from other Business and Creator accounts, and posts with the hashtags you choose. You sign in with Facebook, and your Instagram account must be connected to a Facebook Page.
- Instagram Counter - Wall: shows your follower count. It also signs in with Facebook and needs your Instagram account connected to a Facebook Page.
Switch to a Business or Creator Account
On your phone, open the Instagram app:
- Go to your profile, then tap the menu icon in the upper right.
- Tap Settings and activity.
- Tap Account type and tools.
- Tap Switch to professional account.
- Choose Business or Creator, then follow the steps to pick a category and add your contact details.
- Tap Done.
You can choose whether your category and contact details show on your profile. Go to your profile, tap Edit profile, and change the options there.
Connect Your Account to a Facebook Page
Do this only if you're using Instagram Business or Instagram Counter - Wall.
While you switch to a professional account, Instagram offers to connect it to a Facebook Page. If you skipped that step, connect a Page that you manage now. OptiSigns finds your Instagram account through that Page, so it has to be connected before you sign in.
Connect Instagram to OptiSigns
Go to app.optisigns.com and log in.
Select Files/Assets, then select Apps.
Search for the app you want, then select it.
Select Instagram:
Select Sign in with Instagram, then log in with your Business or Creator Instagram account:
Instagram Business and Instagram Counter - Wall
Select Instagram Business (or Instagram Counter - Wall):
Select Continue with Facebook, then log in with the Facebook account that manages the Page connected to your Instagram account:
If the sign-in fails, check that the Facebook account manages at least one Page, and that the Page is connected to your Business or Creator Instagram account.
Limits Set by Instagram
- Other accounts: Instagram Business can show posts from other accounts only if they're public Business or Creator accounts. Personal and private accounts can't be shown.
- Hashtags: Instagram lets each account search up to 30 different hashtags in any 7-day period.
Next Steps
If you have questions or feedback, contact our support team at support@optisigns.com.
That’s all!
OptiSigns is the leader in digital signage software. If you have any additional questions, concerns or any feedback about OptiSigns, feel free to reach out to our support team at support@optisigns.com.