Make sure you setting audio out to the right output.
Solution 1:
To change audio output, right click on the audio icon and select the output.
If you are using Raspberry Pi 4, as of 3/12/2020 there's some know issues output audio to both HDMI ports. Use the port next to the power input, it works.
Solution 2:
Open the Terminal, run command line, use this command to switch the audio output to HDMI:
amixer cset numid=3 2
If output is set to 2
, which is HDMI. Output to 1
is analogue (headphone jack). Default setting is 0
is automatic.
Solution 3:
Open the Terminal, run command line.
sudo raspi-config
Select System Options.
Select Audio.
Select 0HDMI
Then select Finish
After that, run reboot in the command to reboot your Raspberry Pi
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