If the OptiSigns app keeps turning on your TV screen, you can follow this article.
1. Open the side menu of the OptiSigns app.
- If using FireStick Remote, press the three-bar button on your remote to open the side menu.
- If using Android TV remote, press the left key on your D-Pad to open the side menu.
2. Navigate to "Keep Awak" in the side menu of the OptiSigns app.
3. Switch it off.
Then when you power off your TV screen, the OptiSigns app will not turn on your TV screen.
If you have any additional questions, concerns or any feedback about OptiSigns, feel free to reach out to our support team at support@optisigns.com or just submit a ticket.
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