In this article, we'll install the OptiSigns app on a Samsung SSSP commercial display through URL Launcher and pair it with your OptiSigns account.
- Choose Your Installation Option
- Option 1: Install on an SSSP Display That's Already in Use
- Option 2: Install on a Brand New SSSP Display
- Pair the Display with Your Account
- Limitations
- SSSP 10 (Tizen 6.5)
- Next Steps
Samsung Smart Signage Platform (SSSP) displays are some of the most popular commercial-grade screens. OptiSigns runs natively on them: the app saves your content on the display so it keeps playing offline, and it updates itself when a new version is released.
This article is for Samsung SSSP displays only. Your display should be marked as "SSSP" or "Samsung Smart Signage Platform". Samsung also sells consumer Smart TVs that run Tizen OS but aren't SSSP displays. To check your model, see the Samsung Smart Signage Platform (SSSP) Supported Model List.
Note: If you have a consumer Samsung Smart TV running Tizen OS, follow How to Install OptiSigns on Samsung Tizen Smart TVs instead.
Choose Your Installation Option
You install OptiSigns through the display's URL Launcher, using the app address https://t.optisigns.com. There are two ways to get there:
- Option 1: Install on an SSSP display that's already in use. Use this if your display is already set up.
- Option 2: Install on a brand new SSSP display. Use this if your display is new or was just factory reset. You set up OptiSigns during Samsung's first-time setup.
For a visual walkthrough of both options, watch our SSSP installation video.
The menus look different on current and older SSSP models. Each option below shows both.
Option 1: Install on an SSSP Display That's Already in Use
Make sure the display is connected to the internet before you start.
Current and New Models
Press the Home button on the remote.
Select App Management.
If an app is already installed, select Uninstall first. Continue once no app is installed.
Select Install Custom App.
Enter https://t.optisigns.com, then select Go.
Older Models
Press the Home button on the remote.
Select URL Launcher Settings.
If an app is already installed, select Uninstall first. Continue once no app is installed.
Select Install Web App.
Enter https://t.optisigns.com, then select Done.
Open OptiSigns
The OptiSigns app downloads automatically. When it's installed, it opens and shows a pairing code. Keep it on screen; you'll need it to pair.
Next, follow the steps in Pair the Display with Your Account below.
Option 2: Install on a Brand New SSSP Display
Use this option if your display is new or was just factory reset. Samsung's first-time setup walks you through each screen.
Note: If a screen doesn't move on by itself, press the right arrow on the remote and select Next at the top right of the screen.
IMPORTANT |
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Set the Display Orientation correctly during setup and don't skip it. You can't change it remotely from OptiSigns, only on-site with the remote. Set the correct date and time during setup and don't skip it. If the date or time is wrong, the display can't connect to OptiSigns. |
Current and New Models
Select your language.
Connect to your network.
On Smart Signage Privacy Notice, select OK.
On Installation Type, select Basic Setup.
On Display Orientation, select the orientation the display is mounted in.
On Player Selection, select Custom App.
Enter https://t.optisigns.com, then select Go.
On Connect to RM Server, select Skip.
On Set Current Time, enter the correct date and time, then select Next.
On Set PIN, enter a new PIN or leave it blank, then select Next. A PIN is optional.
Setup is complete.
A menu appears at the bottom of the screen. If it doesn't, press Home on the remote. Select Custom App to open OptiSigns.
Older Models
Older models go through the same steps in a different order.
Select your language.
On Installation Type, select Basic Setup.
On Display Orientation, select the orientation the display is mounted in.
Connect to your network.
On Smart Signage Privacy Notice, select Agree.
On Play via, select URL Launcher.
Enter https://t.optisigns.com, then select Done.
On Connect to RM Server, select Skip.
On Clock Set, enter the correct date and time. This is critical, as OptiSigns will set to your timezone, and relies on this information for scheduling.
Depending on the software version, you may be asked to set a PIN. Create one or skip that step.
On Complete, select Done.
A menu appears at the bottom of the screen. If it doesn't, press Home on the remote. Select URL Launcher to open OptiSigns.
Open OptiSigns
OptiSigns opens and shows a pairing code. Keep it on screen; you'll need it to pair.
Pair the Display with Your Account
- Go to app.optisigns.com and log in. If you don't have an account yet, select Create Account. You can also log in with Google, Microsoft or Facebook.
- On the Screens page, select Add Screen.
- Enter the pairing code shown on the display in Pair code, then select Pair.
Note: Codes are case-sensitive, and the portal enters them in capitals. If the code on your display has lowercase letters, select Use lowercase pairing code and type it exactly as shown. If pairing fails with a case error, the portal switches this on for you, so check the code and select Pair again.
Once the display is paired, URL Launcher opens OptiSigns each time the display turns on.
Limitations
- Samsung SSSP displays output graphics at 1080p only. Take care when you use 4K videos.
- SSSP displays can process only one video at a time, so the next video can't be preloaded. Video-to-video transitions aren't as smooth as on players that preload videos.
SSSP 10 (Tizen 6.5)
On SSSP 10 models, Samsung's Seamless Video Playback feature can cause screen glitches. Seamless playback is meant to play videos back to back without the screen going black in between.
Known workarounds:
- Keep all videos encoded in H.264, but use the same resolution for all of them. Don't mix HD (1920x1080) and 4K (3840x2160) videos.
- Re-encode all videos to H.265, for example with HandBrake. This lets your videos keep their own resolutions.
Next Steps
Your display is ready to show content. To get started:
- How to Upload & Manage Your Files/ Assets
- How to Create & Use Playlists
- Creating and Using Schedules with OptiSigns
- Set up & add a screen
If you have questions or feedback, contact our support team at support@optisigns.com.
That’s all!
OptiSigns is the leader in digital signage software. If you have any additional questions, concerns or any feedback about OptiSigns, feel free to reach out to our support team at support@optisigns.com.