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General

FAQ

  • How to move screen to other team
  • How far back or how many posts will be fetched for my Social Walls?
  • How to preview, try out without using real devices?
  • What happen after my trial is expired?
  • What types of files are supported?
  • What hardware, devices are supported?
  • See all 13 articles

Hardware

  • Pre-configure Wifi with OptiSigns devices
  • How does pre-configured devices labeled in shipping package?

Billing & Payment

  • Putting a screen OnHold (temporarily reduce subscription)
  • Billing: How do I change my subscription plan?
  • View Billing History and Download Receipts
  • How to change Billing email
  • Does OptiSigns offer Non-profit/Education/Volume discount?
  • Can I have my invoices, receipts sent to a different email address?
  • See all 7 articles

Troubleshooting

  • Clean install of OptiSigns Player on Windows
  • How to allow the OptiSigns app to access local storage on a Fire Stick
  • How to Enable/Disable Auto Update for OptiSigns app on Fire TV
  • How to Change Time Zone on Your Raspberry Pi device
  • How To Connect To WiFi For Raspberry Pi
  • How to Factory Reset Your Fire Stick device
  • See all 23 articles
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Our goal is to make setting up and putting beautiful content to your digital signs simple, easy and enjoyable experience.
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Contacts
  • support@optisigns.com
  • +1 (713) 900-1980
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