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General

FAQ

  • How to get the MAC Address on your media player
  • Apple TV player release notes & limitations
  • Multilingual and multi-currency
  • How to Clean Data on the Android Stick
  • How to Change Owner of Your Account
  • How to Delete Your Account from OptiSigns
  • See all 19 articles

Hardware

  • How to factory reset OptiSigns Android Player
  • Use Ethernet Adapter with OptiSigns Android Player
  • Pre-configure Wifi with OptiSigns devices
  • How does pre-configured devices labeled in shipping package?

Billing & Payment

  • How to pause subscription - Seasonal Use Case
  • Putting a screen OnHold (temporarily reduce used subscription)
  • Billing: How do I change my subscription plan?
  • View Billing History and Download Receipts
  • How to change Billing email
  • Does OptiSigns offer Non-profit/Education discount?
  • See all 8 articles

Troubleshooting

  • Your Facebook Page Doesn't Show in The Dropdown List
  • How to keep OptiSigns running on Fire Stick
  • How to Change Time Zone on the OptiSigns Android Stick device
  • Silent Installation process for OptiSigns Player on Windows
  • The OptiSigns app keeps turning on the TV screen
  • What if the OptiSigns app will not able to auto-start on the Android TV
  • See all 34 articles
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