If you are using Enterprise Plan, and running Windows, Linux or Raspberry Pi devices, you can install optisigns-remote-agent add-on that will allow you from the portal to remotely control your device.
Before we start, please make sure you have the following:
- Your device have OptiSigns Digital Signage player version 4.2.1 or newer installed. You can download latest version here.
- There's network connection to your device
- You have enough authorization, privilege to install apps, background services on your Windows device
- optisigns-remote-agent runs on Windows 7, 8, 10, 11.
How to install & activate OptiSigns Remote Agent on Windows
Download OptiSigns Remote Agent for Windows.
Run it, and follow the steps to install.
Once installation is finished. Go to app.optisigns.com
You can click Edit Screen, then "Advanced" to expand Advanced device management options.
Then click Activate.
It will take a moment to activate (15-30 seconds) to download & install the agent, depend on your internet connection. After activation successful. You can click Open to open remote session to your device.
That's it, your remote session will be open in a new browser tab for you to use.
If you have any additional questions, concerns or any feedback about OptiSigns, feel free to reach out to our support team at firstname.lastname@example.org or just submit a ticket here.