If you are using Enterprise Plan, and running Windows, Linux or Raspberry Pi devices, you can install optisigns-remote-agent add-on that will allow you from the portal to remotely control your device.
If you have not tried to automatically activate this feature, please try it first by following this guide.
If auto activation failed, then you can follow these steps to manually install & activate remote agent on your Linux or Raspberry Pi devices.
Before you start, please ensure that you have:
- Your device have OptiSigns Digital Signage player version 4.2.1 or newer installed. You can download latest version here.
- There's network connection to your device
- You have enough authorization, privilege to install apps, background services on your device
- optisigns-remote-agent runs on any Raspberry Pi OS, any major Linux distro such as Ubuntu.
How to manually install optisigns-remote-agent
Open Terminal.
On Raspberry Pi run:
curl -s https://release.optisigns.com/optisigns-remote-agent-setup-rpi.sh -L | sh
On Linux run:
curl -s https://release.optisigns.com/optisigns-remote-agent-setup-linux.sh -L | sh
This will download a script and run installation.
After you see "Starting Remote Control Service ..." you are done!
You can go back to app.optisigns.com to use Remote Control feature now.
Further technical detail for optisigns-remote-agent
The binary executable is downloaded and installed to ~/bin/optisigns-remote-agent
It will be started as a background service and will be automatically started on system start up.
This will ensure the remote agent is independent from OptiSigns Digital Signage Player and still running in case the Player has issue or you need to reinstall it.
You can manually execute the optisigns-remote-agent executable:
<path>/optisigns-remote-agent [arg]
install : to install remote agent
remove : to remove/uninstall remote agent
start or restart : to start remote agent service
stop : to stop remote agent service
version or -V : to print remote agent version
help : to print this instructions
run : to run the remote agent in console or terminal or service
How to remove optisigns-remote-agent:
Open Terminal and run:
~/bin/optisigns-remote-agent remove
If you have any additional questions, concerns or any feedback about OptiSigns, feel free to reach out to our support team at support@optisigns.com or just submit a ticket here.
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